Brainwavz products are covered by a full warranty from the date of purchase (unless otherwise stated), should any problem arise due to a defect in workmanship the product will be repaired or replaced by Brainwavz. See individual product pages or product packaging for warranty details.
For items purchased through Brainwavzaudio.hk, please contact customer support here or email help@yourbrainwavz.com.
Please contact the respective re-seller directly for assistance with your warranty claim.